Procurement and Supply Chain Management WG Meeting

Location: Steigenberger Hotel (am Kanzleramt), Berlin, Germany, 6-7 June 2023 >> Meeting Room: Salon 4 (and Session III in Saal A)
Telco-only group. Only the vendor/consultant presenting in the meeting can attend.
ETIS Central Office contact: Ljuba Radman >> >> +32 483 405 706

Access the presentation SLIDES (password-protected) via these 2 buttons:

Day 1
June 06, 2023
Day 2
June 07, 2023
08:00 - 09:00%networking%%networking-list-item%
Day 1%common%
Common Session
Meeting Room: Saal A+B - Participants from all ETIS working group invited to attend
09:00 - 09:10%common%%common-list-item%
ETIS Chairman intro
Paul Slot,
Executive Vice President, Network,
Mobile and IT Infrastructure, KPN
09:10 – 09:25%common%%common-list-item%
Keynote 1: A new model of growth in telecoms: how to ‘think different’ and succeed in practice
Andrew Collinson,
EVP and Chief Research Officer,
STL Partners
09:25 – 09:40%common%%common-list-item%
Keynote 2: Metaverse: How will it impact the telco business?
Gabriel Mohr,
Principal, Arthur D. Little
09:40 – 09:55%common%%common-list-item%
Keynote 3: Why Sustainability for telcos is a matter for all
Catherine Bals,
Sustainability Department Lead,
09:55 – 10:10%common%%common-list-item%
Keynote 4: Sustainability and Energy Reduction in telecoms – What has worked and biggest challenges so far
Roman Friedrich
Managing Director & Partner, BCG
10:10 – 10:25%common%%common-list-item%
Keynote 5: The future is here: How is cutting- edge technology revolutionising Customer Experience?
Branimir Spajić,
Director Customer Experience Management, Hrvatski Telekom
Ana Miranda,
Business Development Manager, Risk & Fraud division, INFORM
10:25 – 10:40%common%%common-list-item%
Keynote 6: Secure automated efficient edge deployment at scale
Dominique Vanhamme,
Dominique Vanhamme,
GM, WW Communication Service Providers Business Unit, Lenovo & Intel®
10:40 – 11:00%common%%common-list-item%
Roundtable discussion, Q&A
All panellists
11:00 – 11:30%networking%%networking-list-item%
Coffee Break
Day 1 & 2%wg%
Day 1%wg%
Session I: Company Updates [HYBRID]
Introductions, projects, challenges, recent successes
11:30 – 11:50%wg%%wg-list-item%
Presentation: Welcome + Today’s Procurement & Supply Chain Management Priorities
Fabio Albisser, Lead Sourcing Centre of Excellence, Swisscom (remote)
11:50 – 13:00%wg%%wg-list-item%
Group discussion: All participants (Each company will prepare a few slides)
Informal roundtable where participants introduce themselves, and share current projects and topics they would like to engage on during the two-day meeting. (5-10 min/company.)
- Introductions
- Recent projects, challenges, successes and future plans
- Topics and questions they would like to engage on with their peers
13:00 – 14:00%networking%%networking-list-item%
Day 1%joint%
Session II: *JOINT SESSION* with the Procurement and Supply Chain Management working group (Salon 4)
The Urgency of a Sustainable Value Chain (Chair: Jikke Op de Weegh)
14:00 – 14:05%joint%%joint-list-item%
Introduction (5’): The Session Chair will introduce the topic to be discussed
Jikke Op de Weegh, VP Sustainability & Energy, KPN
14:05 – 14:20%joint%%joint-list-item%
Presentation (15’): Commercial opportunities and challenges linked to Circularity – BCG’s findings
Roman Friedrich, Managing Director and Partner, BCG
14:20 – 14:35%joint%%joint-list-item%
Presentation: Circular economy: how to make it a priority
Jikke Op de Weegh, VP Sustainability & Energy, KPN,
Charlotte Hannen, Strategy & Net Zero Advisor, KPN
14:35 – 15:30%joint%%joint-list-item%
Group discussion: Circularity & Sustainable Value Chains
All participants, Chairs: Jikke Op de Weegh and Charlotte Hannen
Group discussion:
- Environmental, social & ethical standards
- A sustainable value chain (impact of geopolitics, regulations)
- Expanding networks
- Energy Sourcing
- Power Purchase Agreements
15:30 – 16:00%networking%%networking-list-item%
Coffee Break
Day 1%wg%
Session III: Supplier Relationship - Vendors’ perspectives [HYBRID]
16:00 - 16:30%wg%%wg-list-item%
Presentation: Current challenges in the telco world and the corresponding supply chains – CTDI Europe’s view
Niall Kilcullen, Vice President of MCE Division, CTDI Europe
16:30 - 17:00%wg%%wg-list-item%
Presentation: Overcoming challenges and risks in the supply chain for telcos – Sphera’s view
Heiko Schwarz, Global Supply Chain Risk Advisor, Sphera
17:00 - 17:30%wg%%wg-list-item%
Roundtable discussion: All participants
Q&A followed by an exchange around experienced challenges, tested solutions
18:15 – 20:30%networking%%networking-list-item%
Guided sightseeing tour of the city, from the Steigenberger hotel to the Restaurant
20:30 – Not specified%networking%%networking-list-item%
Dinner – Gendarmerie Hauptstadtrestaurant
Behrenstrasse 42, 10117 Berlin – Phone: +49 (0)30 – 767 75 270
For Day 2 scroll to top
Day 2%wg%
Session IV: Handling Risks and Benefits [HYBRID]
09:00 – 09:15%wg%%wg-list-item%
Presentation: Risk Management across categories (use cases)
Henning Merten, Procurement Manager, Proximus
09:15 – 09:30%wg%%wg-list-item%
Presentation: How to handle benefits
André Buzing, Manager Hardware & Logistics Procurement, KPN
Hank Janssen, Director Procurement Centre of Excellence, KPN
Description: Cost savings, improved productivity, better performance, increased flexibility, scalability, and reliability.
09:30 – 10:30%wg%%wg-list-item%
Roundtable discussion: Supply Chain Risk Management & AI
All participants.
- Supply Chain Risk Management
- How AI-powered tools have been used to identify best suppliers, forecast demand, and other (good and bad experiences)
- How these have impacted your supplier relationship
10:30 – 11:00%networking%%networking-list-item%
Coffee Break
Day 2%wg%
Session V: Towards Excellence [HYBRID]
11:00 – 11:15%wg%%wg-list-item%
Presentation: Procurement Excellence
(best practices - trainings, development plans, innovative strategies)

Hank Janssen, Director Procurement Centre of Excellence, KPN
André Buzing, Manager Hardware & Logistics Procurement, KPN

11:15 – 11:30%wg%%wg-list-item%
Presentation: Supply Chain Management and Procurement Staff Skills Development and KPIs (best practices)
Susanna Kraft, CPO, Elisa
Petteri Svartström, Head of Vendor Management, Elisa
11:30 – 12:30%wg%%wg-list-item%
Use cases: Employee Training and Excellence Goals
All participants (each telco will share at least one example).
Succeeded and failed trials and practices, challenges with training employees and aiming to reach set excellence goals.
12:30 – 13:30%networking%%networking-list-item%
Day 2%joint%
Session VI: Sustainable Supply Chains *JOINT SESSION* with the Sustainability working group (Salon 4)
+ evaluation forms to be filled in by meeting participants
13:30 – 13:50%joint%%joint-list-item%
Presentation: Sustainable Supply Chains Programme (use cases and update)
Lisa Pommerening, Enterprise Risk Manager, A1 Group
13:50 – 14:00%joint%%joint-list-item%
Presentation: Supplier Screening Process benchmarking survey results (input from 9 telco operators)
Catherine Bals, Head of Reputation & Sustainability, Proximus
14:00 – 15:00%joint%%joint-list-item%
Group discussion: Sustainability and the Supply Chain
All participants, Chair: Catherine Bals
In the Supply Chain, is Sustainability just costing more, or does it help to save? What is the perception of the members of both working groups? What is the top management perception? How is it used to progress?
Day 2%wg%
Session VII: Open Session & Wrap-Up [HYBRID]
An open session dedicated to topics not currently on the agenda, but for which group members have previously shown interest, as well as those that come up within the course of the meeting’s discussions. Participants are encouraged to use this session for questions or feedback they have related to priorities of theirs.
15:00 – 15:45%wg%%wg-list-item%
Open discussion: All participants
If you have anything you would like to engage on with your peers during the open session, please contact Ljuba Radman at
15:45 – 16:00%wg%%wg-list-item%
Wrap-up: All participants
- Feedback
- Next meeting topics
- Webinars and physical meetings frequency
Farewell Reception for all attendees in the Foyer